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The bank was refreshing its ATM identity post-merger and needed a vendor who could clear PSU empanelment, deliver to RBI inspection standards and complete installs without disrupting cash operations. Sushant Industries was empanelled within 6 weeks and began rollout within the same quarter. All 86 sites were closed in 14 weeks with full audit documentation.
The previous signage vendor had failed to deliver consistent finish across rural and Tier-2 sites, and the bank had open RBI audit observations on signage non-conformity at 23 ATM sites.
We started with a structured site survey of all 86 locations and built a per-site BOQ accounting for accessibility, foundation type and statutory signage gaps. Installs were scheduled around cash-replenishment windows, with the bank's branch manager signing off each site. The audit pack closed all 23 RBI observations.
All 86 sites closed in 14 weeks with zero re-work, full RBI audit clearance on signage, and the bank issued an empanelment extension covering 4 more circles. Total project value exceeded ₹3.4 Cr with zero variation orders.
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